Reservations
A common question asked of us is: “How far in advance should I place my order?” We suggest that you book as soon as possible, to insure that the rental items that you are requesting are available. Our rental inventory stock levels are large, and we do accommodate most rental inquiries, however they do vary from item to item. Some items we may have many of and others are limited. Our popular items are quite often booked early.
Following are our Terms and Conditions. Please click here to download and print a copy.If you need to download Acrobat Reader, click the icon below.
Terms and Conditions for rental of Specialty Linens and Chair Covers
Client Name: ____________________________
Event Date: __________________________
While we try to accommodate all orders we cannot guarantee products will be available without a signed contract and valid credit/debit card on file.
DEPOSITS
All contracts require a 50% deposit, a signed Rental Agreement, signed Terms and Conditions along with the credit card information to hold your date and the items listed on the contract. Orders will not be held or processed until all (3) items have been submitted. The non-refundable deposit will be credited towards 50% of each item listed on the contract. We accept Master Card, Visa, and American Express, Cashier’s Check, Money orders or Cash. If Orders are placed 10 days prior to the event the renter is required to pay the entire balance upon placement of order.
Make checks payable to:
Dream Management Holdings LLC
d/b/a A Boulder Affair
1705 14th Street No 238
Boulder, CO, 80302
EXTRAS
Through the months we have come to realize that periodically, no matter how well you prepare, there may just be an extra table added for an extra last minute group. While we will try and accommodate you at short notice we cannot guarantee that there will be additional products available in the style that you have requested. At times we may NOT be able to accommodate any additional requirements. Any extra requirements made, after the fact, and at short notice, will be charged to the credit card no later than 24 hours after the event takes place.
BALANCES
All balances are to be paid in full 3 days prior to the event date. If a balance is being paid with a personal check, the order must be paid a full 2 weeks prior to the event date. All returned checks are subject to a $35.00 returned check charge.
CANCELLATIONS
Once a contract has been signed and/or deposit received, the contract is confirmed. The deposit secures 50% of each item listed, therefore, you may remove an item, and however, there is a 20% Restocking fee of the total on cancelled rental items 3 days prior to the event and thereafter the full 50% deposit will be forfeited. A 20% Adjustment to rentals items can be made up to 10 days prior to the event, without any forfeiture. Items on the contract may increase or decrease once confirmed, however custom manufactured items cannot decrease. All orders are to have final quantities confirmed with A Boulder Affair by the client 48 hours prior to event. Decreases will not be accepted within 48 hours of event. Once an order leaves our premises full charges apply and all deposits are non-refundable. A cancellation charge will be applied for all custom orders for new rental products if order is cancelled after a confirmation has been sent to A Boulder Affair. The cancellation charge will be a total of 3 times the rental rate on each item. The cancellation charges also apply to commercial accounts.
DAMAGE WAIVER
A Damage Waiver fee is an optional 7% of the total linen rental order. The damage waiver is insurance against any general damage to the item. The damage waiver does not protect against abuse, wax or loss. An item is deemed “abused” if all 3 panels to the linen is damaged and un-repairable. If damage occurs to any rented item, the client has the option of purchasing the damaged item at a specified price. This purchase price differs from the replacement charge price.
REPLACEMENT CHARGES
If linen is lost, not returned, torn, burned or soiled beyond cleaning, the replacement cost of 3 times the rental rate will be charged in addition to the rental charge. All orders are counted prior to delivery, at the delivery site, upon completion of installation, at the site during pickup and also once the order has been returned to our warehouse. In the event of damages or shortages, you will be notified by phone and fax within 48 hours of pickup/return date. It is the client’s responsibility to return shortages to A Boulder Affair within 24 hours of notification or the replacement charges will be billed to the credit card on file. The client is responsible for all items listed on the contract at all times. Any loss which occurs at the client’s facility or while in their possession, will be the client’s responsibility. Once delivery and setup services are complete, the items are the responsibility of the client. Any issues regarding loss at a facility will be between the client and the facility. WAX: All candles must be contained. In the event any waxy residue is returned on an item a $10.00 cleaning charge will apply. If the item is completely un-cleanable, a replacement charge of 3 times the rental rate will be billed to the client.
INSTALLATIONS
A Boulder Affair provides paid setups Monday thru Saturday 8:00am to 6:00 pm for events with a minimum of 50 chair covers. During November and December a $500.00 minimum is required for paid installation. All Sunday and Evening installations will be assessed a $0.50 extra charge per chair cover. A Boulder Affair does not install linen only orders. All items and installation times are confirmed with the facility by A Boulder Affair prior to the event date. No extra items will be left at the facility if counts change the day of the event without prior approval from the client. It is the client’s responsibility to have a representative of their choice on site during installation to verify that the installation items match the counts on their contract. Otherwise all items installed will be verified and documented by our staff.
DELIVERIES/PICKUPS
All clients have the option of either returning their order on the Monday following a Friday, Saturday or Sunday event, or having A Boulder Affair pickup the order on the date specified on your contract, or having A Boulder Affair pickup the order immediately following your event. The delivery and pickup charges will be noted on your contract depending on the type of pickup you prefer. All pickups which are scheduled immediately following the event are subject to a charge of $50.00 for each company vehicle needed.
CLIENT PICKUPS AND RETURNS
Each order that is being picked up by a client will have their order counted and checked for accuracy by an A Boulder Affair employee prior to the order leaving the premises. The client is required to sign a receipt of rental. The return date is noted on the contract. Upon the order being returned, an A Boulder Affair employee will check in and count the order. If the client is unable to wait for the return count, the client may sign a return waiver which specifies that all counts taken by A Boulder Affair are true and accurate. If the order is not returned on the date specified on the contract, the damage waiver will be null and void.
ON-CALL STAFF
Our office staff is always available for emergencies any date or time. Simply contact the main offices at 303-800-6617, leave an emergency message, and we will be paged. Our on call staff will do whatever possible to accommodate your last minute needs. Additional charges may apply.
I have read this entire document and agree to the terms
Signature ____________________________________
Date ________________________________
CREDIT CARD AUTHORIZATION
To be completed for all orders
I do hereby guarantee that the following is a valid credit card upon which I have signature rights. I do hereby authorize that A Boulder Affair may place all charges for rentals including any replacement charges for missing or damaged items on this credit card. Notwithstanding, customer agrees to provide payment in full in the event the card specified is not used.
Signed ___________________________________ Date_______________
Print Name as appears on card
______________________________________________
Credit Card (circle one) VISA AMEX MC Credit Card
#__ __ __________________________________Exp___________
Should we post a 50% deposit to credit card? YES NO
Should be post balance to credit card? YES NO
BALANCE IS DUE 3 DAYS PRIOR TO EVENT DATE
CREDIT CARD AUTHORIZATION FOR THIRD PARTY CHARGES ONLY
In the event authorization is given to A Boulder Affair to post all charges (rental and/or replacement) to a third party credit card, A Boulder Affair must have written authorization and signature of Cardholder.
Cardholder Signature ___________________________________
Print Name ________________________________________
Credit Card (circle one) VISA AMEX MC Credit Card
#__ __ __________________________________Exp__________
I have read the financial payment commitment and agree to costs and charges being transacted as per the Terms and Condition Agreement.
Signature ___________________________
Date ________________________________
PLEASE ENSURE THAT ALL PAGES ARE SIGNED, AND THOSE WITHOUT A SIGNATURE BE INITIALLED.
Please click here to download and print a copy.If you need to download Acrobat Reader, click the icon below.
