Once a contract has been signed and/or deposit received, the contract is confirmed and your date is scheduled and stock is reserved.
The deposit secures 50% of each item listed.
You may remove an item up to 10 days before your delivery date on any customized order, provided customization has not already taken place and unless otherwise specified in your contract. 3 days for any standard stock item is permitted.
However, there is a 20% Restocking fee of the total on all items 3 days prior to the event and thereafter the full 50% deposit will be forfeited.
A 20% Adjustment to rentals items can be made up to 10 days prior to the event, without any forfeiture. Items on the contract may increase or decrease once confirmed, however custom manufactured items cannot decrease.
All orders are to have final quantities confirmed with A Boulder Affair by the client 48 hours prior to event. Decreases will not be accepted within 48 hours of event, without the mentioned forfeiture.
Once an order leaves our premises the full charges apply and all deposits are non-refundable.
A cancellation charge will be applied for all custom orders for new rental products if the order is cancelled after a confirmation on final quantities has been sent to A Boulder Affair. The cancellation charge will be a total of 3 times the rental rate on each item.
The cancellation charges also apply to commercial accounts.
Feel free to call us for an appointment so that we may assist you.
303-800-6617
